Can I cancel my order after it has been processed?Updated 9 months ago

We understand that situations may arise where you need to cancel an order. However, once an order has been processed at our warehouse, we are unable to cancel or make changes at that stage of the shipping process. We apologize for any inconvenience this may cause!

To ensure prompt delivery to our customers, we strive for a quick turnaround time. This efficiency, while beneficial for receiving orders swiftly, does mean that there are limitations on making changes once the order has been processed. We appreciate your understanding in this matter.

If you find that you need to return or exchange an item after receiving your order, please visit our return portal for assistance. We also recommend reviewing any active subscriptions you may have and making updates accordingly. You should receive a subscription reminder email 48 hours prior to your order processing, which can be used to access your account and manage your subscription preferences. If you would like to adjust your next subscription charge date, please reach out to us, and we will gladly assist you.

At Mixhers, we are committed to supporting women's unique health journeys and we encourage you to use our products consistently to see the best results. If you have any questions or need further assistance, please do not hesitate to contact us.